Our Diary

We are now fullyt booked for large stationery orders until March/April 2009. For small stationery orders and wedding extras' items, please email for availability.

In all instances, delivery times may be longer than normal

Our Promise

• Unlike other wedding stationery companies, we do not charge extra for personalising your stationery inserts. This not only includes adapting any of our wording options to suit your occasion, but also printing every guest's name on their invite - for free!

• We put a lot of time, care and effort into our products and hope you will be delighted with the end results!

• All of our products are hand made to order - please ensure you allow enough time for us to make your goods. We recommend you contact us at least 12 months prior to your wedding to book into our diary to avoid disappointment later (only a 20% deposit is required to hold your space). Even if you aren't sure of final numbers - book yourself in early!!!

• We recommend that you send your invitations around 3-6 months before your wedding day to allow guests enough time to rsvp. 

• Large orders take around 12 weeks to produce following the return of a signed proof form. (With large stationery orders we can despatch your invitations as soon as they are ready, with the remainder of your order to follow when finished)

• Smaller stationery orders or orders for wedding extras such as guest books or albums etc can usually be despatched within six weeks - this may be longer during the busy spring and summer months. Please email us if you need something urgently, as we will do our best to help!

• Orders can be placed online, by post or over the phone.

• For orders over £300 - a 20% deposit is payable. The remaining balance must be paid before despatch of any goods. Our shopping basket will automatically calculate a total of 20% if you order more than £300 worth of goods.

• For orders under £300, full payment is required at the time of ordering.

• Large orders can be split and paid for separately if desired. All orders must be paid for in full before despatch.

• To order online, simply add your required goods to your virtual shopping basket using the 'Buy' buttons beside each product. Once you have added everything you require, check you have entered the correct quantities, allowing for extra guests, mistakes when writing out the cards and mementoes, and proceed to the check-out. 

• At the check-out you can either print your order form and post it to us or pay online.

• If you would rather post your order form with a cheque, please send it to Wallis Designs Studio, 14 Longfield Close, Callington, Cornwall PL17 7EA.

• All large orders will be posted using Royal Mail Special Delivery or courier. These services are guaranteed next day before 5.30pm and require a signature on receipt.

• Smaller orders, samples and sample packs are posted first class with Royal Mail.

• Postal charges:    Orders up to £10.00 = £1, up to £20 = £2 postage, up to £50 = £5 postage, up to £500 = £10 postage, over £500 = free postage! Thats FREE POSTAGE ON ANY ORDER OVER £500!!
• Large orders may be sent as two/three parcels - additional carriage costs may apply if unavoidable.

• Payments are accepted by cheque, payable to Wallis Designs, or by credit/debit card either online or over the phone.

• Our postal address if ordering offline is 14 Longfield Close, Callington, Cornwall PL17 7EA.

• When you make a purchase online, your credit/debit card details are not seen by Wallis Designs, but are processed separately through our specialist online secure payment-processing partners - NOCHEX.  If you want to learn more about their security features visit their online Security Statement.

• Refunds will be returned directly from Wallis Designs, rather than NOCHEX.

• Once your order has been received we will request any personalisation details required by email, including colour preferences if applicable.  Some details can be confirmed at a later date such as guest names and order of service details, if required.
• We are happy to print your guest's names on your invitations and place cards, however we do ask for a typed list of names. If hand written guest lists or order of service text is received it will incur a £25 typesetting fee.
• With stationery orders, you will next receive a set of proofs, once your payment has been confirmed by NOCHEX, or cheque received.
• These proofs will be sent with a proof approval form, which needs to be signed and returned before we proceed with production of your order.
• As every item is handmade some items may vary slightly in appearance and colour.

• Please read our full terms and conditions.

• Ordering over the website or by submitting an order form shows your acceptance of our full terms and conditions.